Privacy Policy
Pocket-Business Privacy Policy
At Pocket-Business, a subsidiary of Impact Business Development (Pty) Ltd, we are committed to protecting the privacy of our customers and their personal information. This privacy policy outlines our practices and procedures for collecting, using and disclosing personal information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and the Protection of Personal Information Act (POPIA) of South Africa.
Collection and Use of Personal Information
We collect personal information from our customers when they sign up for our services, including name, contact information, and payment details. We may also collect additional information as needed to provide our services, such as appointment scheduling information and customer feedback.
The types of personal information that we collect may include:
- Contact information, such as your name, email address, and telephone number
- Demographic information, such as your age, gender, and location
- Account information, such as your login credentials and account preferences
- Payment information, such as your credit card number and billing address
- Usage information, such as your browsing and search history on our website
- Other information that you voluntarily provide to us, such as feedback and survey responses
We use the personal information that we collect for a variety of purposes, including:
- To provide and improve our services
- To communicate with you and respond to your requests
- To personalize your experience on our website and mobile apps
- To process your transactions and payments
- To send you marketing and promotional materials, if you have opted in to receive them
- To analyze usage patterns and trends on our website and mobile apps
- To comply with legal and regulatory requirements
Use of Personal Information
We use personal information to provide our services to our customers and to communicate with them about their accounts and appointments. We may also use personal information for internal business purposes, such as for research and analysis, marketing, and customer service.
Disclosure of Personal Information
We may disclose personal information to third parties for the purpose of providing our services, such as to payment processors for processing transactions. We may also disclose personal information as required by law or to protect our rights and the rights of others.
Security of Personal Information
We take reasonable measures to protect personal information from unauthorized access, use, disclosure, or destruction. We use industry-standard security measures to protect personal information, including encryption, firewalls, and secure servers.
Access to Personal Information
Pocket-Business may collect and use email addresses for the following purposes:
- To send account information and updates, such as password resets and billing notifications.
- To send marketing communications, such as newsletters and promotional offers.
- To send transactional communications, such as appointment reminders and customer service inquiries.
- To communicate with customers and prospects in order to provide customer support, troubleshoot issues, and gather feedback.
- To conduct research and analysis in order to improve our products and services.
- To send security alerts and notices, such as alerts about potential breaches of our website or app.
You will have the option to unsubscribe from any marketing or promotional emails that we send. If you unsubscribe, you will still receive transactional and account-related emails.
We will not sell or share your email address with any third parties, except as necessary to complete transactions, such as payment processing or customer service requests. We will also not disclose your email address to third parties for their own marketing purposes without your express consent.
Customers may request access to their personal information that we have collected, as well as request to update or correct any inaccuracies in that information. Customers may also request that we delete their personal information, however, please note that this may limit our ability to provide our services to you.
Changes to Privacy Policy
We reserve the right to change this privacy policy at any time and will post any changes on our website. We encourage customers to review this privacy policy periodically to stay informed about our practices and procedures for protecting personal information.
Contact Information
If you have any questions or concerns about this privacy policy or our practices for protecting personal information, please contact us at
Effective Date: 1 May 2021
We are committed to ensuring that our customer's personal information is protected, and will comply with any legal requirements to ensure that. We will inform our customers of any changes that may affect the way their data is being used and will ensure that their rights are protected.
Contact Us
Feel free to contact us with any questions you might have regarding our product by submitting the form below:
